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In what promises to be one of the most complicated political negotiations of all times, I believe the secret to negotiating the best possible outcome for the UK, is for the UK negotiators to draw on their emotional intelligence (EQ) – “that set of emotional skills that are most effective at influencing others” – in order to build strong working relationships with the twenty-seven other EU member states going forward.
We all know what it’s like when you’re caught up in the middle of negotiating a big deal. The pressure and frustration can build and before you know it the best laid plans can go awry. Negotiation best practice flies out of the window and you hear yourself utter the fateful words, “And that’s my final offer” when you know full well that it’s not.